Política de envío
Depzion Shipping Policy
Effective Date:2025
At Depzion, every order is handled with purpose and care. We aim to make sure your item reaches you safely, on time, and in perfect condition — because you’re not just a customer, you’re part of the family.
1. Processing Time
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All orders are processed within 1–3 business days after purchase.
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Orders placed on weekends or holidays will begin processing the next business day.
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You’ll receive a confirmation email once your order is placed, and a shipping notification with tracking details once it’s on the way.
2. Shipping Rates & Delivery Times
We offer free standard shipping on all U.S. orders over $75.
For all other orders, shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
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Express Shipping (U.S.): 1–3 business days
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International Shipping: 7–14 business days (varies by destination)
Delivery times are estimates and may vary due to carrier delays, weather, or customs.
3. Free Shipping Offers
From time to time, Depzion may offer free shipping promotions. These will be clearly stated on our site or during checkout.
4. Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number.
You can track your order directly through the carrier’s website or your Depzion account dashboard (if applicable).
5. Lost or Stolen Packages
Depzion is not responsible for lost or stolen packages once marked as delivered by the carrier.
If your order is missing, please:
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Double-check your shipping address.
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Contact the carrier with your tracking number.
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Then reach out to us at support@depzion.com, and we’ll help however we can.
6. International Orders
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International customers are responsible for customs fees, import taxes, and duties, if applicable.
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Delivery times can vary depending on local postal services and customs processing.
7. Address Accuracy
Please double-check your shipping address before completing your purchase.
Depzion is not responsible for delays or lost packages due to incorrect or incomplete addresses.
8. Order Changes & Cancellations
If you need to modify or cancel your order, contact us within 24 hours of placing it.
Once your order is shipped, we cannot make changes.
9. Our Promise
Depzion was built on unity, love, and respect — and that extends to how we deliver your experience. Every package is handled with the same care we put into our message.
Depzion — Where peace, love, and unity meet purpose.